When to Call an Emergency Electrician
What to Do First in an Electrical Emergency
1. Stay Safe
Smoke or flames: get out and call 911. Never touch anything wet, hot or sparking.
2. Lines Down? Call Duquesne Light
Stay far away and report it to Duquesne Light. Treat every downed wire as live.
3. Check the Neighbors
A dark street means a utility outage. Only your house out means the problem may be yours.
4. Shut Off What You Can
If it is dry and safe, switch off the problem breaker or the main.
5. Call Us
Call 1-888-681-WIRE and tell us what you see, hear and smell.
6. We Find and Fix It
We find the cause, make it safe and explain the repair.
Storm Damage, Duquesne Light and Your Side of the Meter
Duquesne Light owns the lines on the poles and the service drop to your house. The mast, weatherhead, service entrance cable, meter base and everything inside belong to you. If a limb pulls the drop down and bends the mast, Duquesne Light will not reconnect until the house side is repaired.
We repair the mast and meter base, get the permit and inspection, and coordinate the reconnect with Duquesne Light. If the problem is on the utility side, we tell you so you can report it right away.
Not sure which side the problem is on? Call us any time, or use our contact page.
What Affects the Cost of an Emergency Repair
We quote once we know what failed. These things move the number:
Guides to Spotting Electrical Trouble
Why Your Lights Flicker When the AC or Dryer Kicks On
Read the guide
Double Tapped Breakers and Overcrowded Panels
Read the guide
Signs Your Pittsburgh Home Needs a Panel Upgrade
Read the guide
Whole Home Surge Protection for Pittsburgh
Read the guide
Aluminum Wiring in Mid Century Pittsburgh Homes
Read the guide
What Panel Upgrade Day Looks Like
Read the guide
Need an Emergency Electrician Now?
Call 1-888-681-WIRE (9473), 24 hours a day, 7 days a week. Licensed PA electricians since 1997.
Why Renaissance
Licensed & insured PA, Registration #PA-032900
Serving Pittsburgh since 1997, 28+ years
5-star rated on Google
EV charger certified installers
Residential and light commercial
Up-front pricing, no hidden fees
Power out or something burning? Call us any time. We offer 24 hour emergency service, 7 days a week.
Request Your Free Estimate
Prefer to talk? Call 1-888-681-WIRE, answered during business hours.
PA Registered Contractor #PA-032900 · 28+ Years in Pittsburgh · Fully Insured · 5-Star Google
No spam, no call center. A Renaissance electrician calls you back.




